Shipping Policy
At Mericonia, we are committed to delivering high-quality furniture with reliable and transparent shipping services. Please read our shipping policy carefully to understand how your orders are processed and delivered.
1. Free Delivery in the UK
- We are pleased to offer free delivery on all UK orders.
- No additional shipping charges will be applied at checkout.
2. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Timeframes
- Standard delivery within the UK typically takes 3–7 business days.
- Delivery times may vary depending on your location and the size of the furniture ordered.
- You will receive a shipping confirmation email with tracking details once your order has been dispatched.
4. Taxes and Duties
- We do not charge any taxes on your orders.
- The price you see at checkout is the final price you pay.
5. Delivery Information
- Please ensure that your delivery address is accurate and complete to avoid delays.
- Larger furniture items may require scheduled delivery; our logistics partner will contact you to arrange a convenient delivery time.
- If a delivery attempt fails due to an incorrect or incomplete address, additional arrangements may be necessary.
6. Order Tracking
- Once your order has been shipped, you will receive tracking information by email.
- You can monitor the progress of your delivery using the provided tracking link.
7. Damaged or Missing Items
- If your order arrives damaged, defective, or incomplete, please contact us immediately at ✉ sales@mericonia.store with your order number and photos of the issue.
- We will arrange for a prompt resolution.
8. Questions or Support
If you have any questions about shipping or delivery, please contact our customer service team:
✉Email: sales@mericonia.store